Q: What do I do if it is my collection day, but my house was missed?

A:

  • If your bags were not out for 8 AM and you were missed, your bags will be collected on the next scheduled collection day.
  • That being said, the recycling bus services the whole city and occasionally houses do get missed. (See Above) Each day we service a different section of the city, and we do not re-do areas already serviced. Therefore, if we missed you, do not leave your recycling out without first calling our Administration Office (786-1840).
  • On occasion, due to bad weather or mechanical issues, the curbside recycling schedule will be delayed from its regular routine. Please do not call the Administration Office to report missed pick up until at least 4:00 p.m. on your collection day.